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Cassina 249 VOLAGE EX-S/Volage Extra Soft System Sofa Wide Arm Feather
We will endeavour to complete the transaction as quickly as possible, so please consider this.
[Product name]
Cassina 249 VOLAGE EX-S Extra Soft System Sofa Wide Arm Feather 2 Seater Italian Modern Luxury
VOLAGE Extra Soft was created through a collaboration between Cassina, a leading Italian modern furniture brand, and world-renowned designer Philippe Starck.
Starck's specialty, the buttoned up sofa, has been changed to a simple and elegant stitched finish, resulting in a contemporary and modern sofa.
As the name "Extra Soft" suggests, you can enjoy the ultimate seating comfort that is made possible by Cassina's technology.
*The cover has been cleaned, but there is some slight fading on the surface (backrest and seat). This is not noticeable in indoor lighting.
*There is wear and fraying on the seat, and dullness and scratches on the legs, but the cushion is not worn down and there are no functional issues, so the item is still in good condition and can be used as a used item.
*The product is everything shown in the photo.
*Please note that although the images are of the actual product, the colors may appear different from the actual product depending on the lighting, shading, and monitor.
*Please note that measurements are taken manually, so there may be slight errors.
【size】
Width: 195cm Depth: 95cm Height: 75cm Seat height: 45cm
| Product rank | Product condition | Condition guide |
|---|---|---|
| N | Unused item | Unopened or recently purchased products that have never been used |
| S | Nearly unused | This is a used item, but it has only been used a few times and has no noticeable scratches or stains. |
| A | There is no noticeable scratches or dirt | Although it is a used item, it has only minor scratches and stains that are not noticeable unless you look closely. |
| B | there are some scratches and dirt. | The item is obviously used and has minor scratches or stains. |
| C | There are scratches and dirt | Used item with obvious scratches or stains |
| Z | Junk | Products with significant scratches or stains that may impair their use (junk items, etc.) |
商品の状態は「未使用品」から「ジャンク」まで基準を設けています。しかしこれらはあくまで参考となる目安です。商品の特性によっても変わりますので実際の商品の詳細や画像をご確認いただき、ご不明な点がございましたらお気軽にお問い合わせください。
| 商品ランク | 商品の状態 | 状態の目安 |
|---|---|---|
| N | 未使用品 | 未開封または購入から間もない、一度も使用されていない商品 |
| S | 未使用品に近い | 中古品ですが、数回しか使用されておらず、目立った傷や汚れがない状態 |
| A | 目立った傷や汚れなし | 中古品でありながら、よく見ないとわからない程度の傷や汚れしかない商品 |
| B | やや傷や汚れあり | 中古であることが明らかで、小さな傷や汚れが見られる商品 |
| C | 傷や汚れあり | ひと目でわかる大きな傷や汚れがある中古品 |
| Z | ジャンク品 | 大きな傷や汚れがあり、使用に支障が出る可能性がある商品（ジャンク品など） |
■Shipping Fees
Free shipping nationwide
(*Delivery may not be possible in some areas. Please contact us for details.)
■About delivery companies
Large items such as furniture will be shipped by Yamato Home Convenience.
■Yamato Home Delivery Service
Delivery will be to the front door. Time can be specified. (*Depending on the region, time may not be specified.) For details, please check here.
Yamato Transport Delivery Date Search
■ Yamato Home Convenience
The product will be delivered and installed by a transportation company. (Installation is only available for pre-assembled products.) Lifting and assembly are optional services, so please contact us in advance. Time can be specified. (*Depending on the region, time may not be specified.) For more information, please check here.
Easy Home Delivery Service Areas
Easy Home Delivery Optional Service
■ Company transport
For some products that cannot be delivered by the above delivery companies, we will deliver and set up the product using our own vehicle. (*Limited to Tokyo and its suburbs.)
Some products may require one-man delivery.
Please contact us for more details.
■ Regarding shipping and delivery
- Please note that we do not accept any delivery companies other than those specified by us.
- Depending on our schedule, shipping may take longer than a week.
- Depending on the season and time of year, delivery may be impossible or delayed depending on the delivery address.
- We are not responsible for any damage or malfunction of the equipment caused by the climate at the delivery destination.
- Any damage or malfunction caused by delivery issues will be handled by the delivery company (basically a refund will be provided). In such cases, we cannot guarantee business compensation or equipment installation/removal fees.
■ Regarding large items such as furniture
- Please note that some products, such as glass products, cannot be delivered due to the shipping company's conditions.
- Please note that there are some areas in Okinawa Prefecture, some areas in Hokkaido, and remote islands where we cannot ship due to the shipping company's conditions.
- If the product cannot be delivered or if additional delivery charges are required for lifting or other delivery methods, this will be the customer's responsibility and cancellations will not be accepted, so please be sure to check the delivery route and the size of the installation location.
- Due to the nature of the product and shipping procedures, assembly may be required, so please assemble the product yourself.
- Please note that if assembly is required, an additional fee and consultation will be required. *If you would like assembly, please make a reservation before shipping.
- You can also come to our office and pick up the products directly . Please contact us to arrange a date and time. Please note that loading work is the responsibility of the customer.
- Large items can only be received by truck, with vehicle size limited to 2t. Trucks over 4t cannot be accepted at all due to lack of parking and work space. In this transaction where the item is handed over directly, we cannot guarantee against accidents, external damage, operation, etc. during delivery.
- If you are picking up the item directly, we will not be responsible for any damage or accidents that occur during transportation, so please prepare and carry out the packing and transportation on the day yourself. Please prepare the packing materials in advance before coming.
Our store has the following conditions. Please check them.
Please check the condition of the product immediately after it arrives. If there is a defect or incorrect delivery of the product, please contact us using the inquiry form.
Please note that we cannot accept returns, exchanges or cancellations in the following cases.
- Cancellation after order confirmation
- Returns and exchanges due to customer convenience
- Returns and exchanges due to impossibility of delivery
- Returns and exchanges for products that have been delivered more than 7 days ago
- Return or exchange of products that have been processed, repaired, cleaned, etc. by the customer
- Returns of used items with minor scratches, stains, damage, fraying, etc.
- Return or exchange of new products that have been used by the customer
- Returns and exchanges for new products in special boxes that have been damaged or lost
- Returns and exchanges of products that are not returnable and are stated in advance on the product page
- Return or exchange of a product with a warranty if the warranty has been lost
■Refunds due to product defects
We will refund you if the following conditions are met:
Conditions for support: In principle, we will only support those who contact us by phone or email within the support period, regardless of whether the product has been used or not.
Response period: If you contact us within 7 days after the product arrives
Refund amount: Full product price Return shipping costs: To be borne by the store Note: Please let us know by phone or email that you wish to receive a refund.
■ Exchange due to product defects
We will exchange products if the following conditions are met:
Conditions for support: In principle, we will only support those who contact us by phone or email within the support period, regardless of whether the product has been used or not.
Support period: If you contact us within 7 days after the product arrives
Return shipping fee: Store will bear Re-shipping fee: Store will bear Note: There may be cases where we are unable to arrange an exchange, such as when we are unable to arrange for the same product. In such cases, we will refund your money.
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