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Legal notice

Seller Alpha Mode Co., Ltd.
Responsible Person Shinya Mizuno
Address 1F, Otani Building, 4-36-8 Honkomagome, Bunkyo-ku, Tokyo, 113-0021, Japan
Contact Phone Number 03-5834-7131
Contact Email Address monodoraku@alphamode.jp
Additional Charges Bank transfer fee
Payment Methods Bank transfer
Credit card payment
Payment Timing Bank transfer: Within one week of invoice date
Credit card payment: At the time of purchase
Product Delivery Timing Shipped within 7 days after payment confirmation
Returns, Exchanges, and Defective Products Please note that returns, exchanges, or cancellations are not accepted under the following conditions:
  • Order cancellation after confirmation
  • Returns or exchanges due to customer preference
  • Returns or exchanges due to delivery or setup issues
  • Products that have been in the customer's possession for more than 7 days
  • Products that have been altered, repaired, or cleaned by the customer
  • Used products with minor scratches, stains, damage, or fraying
  • New products that have been used by the customer
  • New products in special packaging where the box has been damaged or lost
  • Products explicitly marked as non-returnable on the product page
  • Products with a warranty card where the warranty card has been lost