FAQ
Frequently asked questions
You can check at our office, but please note that since the products are stored in our warehouse, you will need to make a reservation in advance. (*Depending on the item, we may ask you to visit our warehouse.)
We can hold your items for about two weeks. If you need to hold your items for longer than that, such as due to moving, please contact us in advance using the inquiry form. (*Depending on the period, a storage fee may be charged.)
All of the products sold in our store are authentic and have been authenticated by experts in various fields. In addition, we basically purchase our products through major domestic secondhand and brand markets, so please feel free to purchase from us.
Our products are basically second-hand goods. We thoroughly maintain all our products, but there may be some oversights or aspects that are not fully described regarding the condition. If you have any concerns or questions, please be sure to contact us before purchasing.
Please check the individual product pages for information on the condition of the product or how to maintain it. (*Maintenance methods vary depending on the nature and condition of the product.)
Yes, it is possible. Please enter your desired date and time in the comments section when placing your order. (*Delivery time varies depending on the region.) For more information, please check the delivery page .
Shipping is free nationwide. (*There are some areas where delivery is not possible.) For more information, please see the delivery page .
Yes, it is possible. We will send it together with the item. When ordering, please let us know the recipient's name and other desired details.